Environment Canterbury – knowledge management strategy

Seradigm was engaged to coordinate the development of a strategy that would meet organisational needs regarding knowledge management, and gain acceptance of this throughout the organisation. The process was initiated with a Knowledge Survey, which identified what knowledge made the greatest difference in Environment Canterbury. On acceptance of this survey a knowledge management steering team was formed and the strategy phase undertaken.This involved coordination of many differing points of view, internal and external complexities, to arrive at a viable set of goals and guiding principles.

At the presentation of the strategy to the top 40 directors and managers at Environment Canterbury, Laurie McCallum, a senior manager said, “At last some consultants have come in and actually understood the subtleties of our organisation”.

To strive, to seek, to find, and not to yield.
Captain James Cook